FREQUENTLY ASKED QUESTIONS

DO YOU ACCEPT INSURANCE?

Yes. Charlotte Therapeutic Counseling is in-network with the following insurance companies: 

  • United Health Care 

  • Optum 

  • Cigna

Clients that wish to use their out-of-network benefits will receive an itemized superbill upon request. 

Note: copays and coinsurance will be charged 24 hours prior to each session. 

HOW MUCH IS THERAPY OUT-OF-POCKET (WITHOUT INSURANCE)?


Intake session (first session): $150 

Subsequent individual, family or couple sessions: $125 

*sliding scale rates are available 

WHAT PAYMENT METHODS DO YOU ACCEPT?

Credit or debit only. Full session amount (for self pay clients), copays and coinsurance will be charged 24 hours before scheduled session via automatic payment method set up upon completion of preliminary intake paperwork.

HOW WILL I KNOW IF YOU ARE THE RIGHT THERAPIST FOR ME?

 In a successful or working therapy relationship clients feel safe discussing topics or issues creating vulnerability. A good fit with a therapist is someone with whom you can imagine sharing a range of emotions - laughter, tears, anger - while also feeling that your interactions are guided by a sense of professionalism and intellect.

WHAT HAPPENS IN THERAPY?

Therapy is not always an easy process. We may be talking about difficult topics or I may be asking you to make behavioral changes that are challenging. The relationship between client and therapist should always feel respectful and caring. The hope is that clients should leave each session feeling that they have new understanding of themselves or a situation. The topic may be difficult, however, the discussion will be respectful and compassionate.

IS THERAPY FOREVER?

Intensity and length of therapy is client-driven. Ideally, therapy is a tool to navigate difficult times. Clients are encouraged to schedule based on how helpful they find sessions. It is not uncommon for clients to begin in weekly therapy gradually transitioning to monthly and then to as-needed.

HOW LONG DOES EACH THERAPY SESSION?

The first session is the intake assessment. This session is the longest and most thorough at 50-60 minutes. Subsequent sessions are 50 minutes in length.

Can’t find the answer to your question? Contact me today and I’ll get back to you ASAP.