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FREQUENTLY ASKED QUESTIONS

Questions to Consider When Seeking Out Counseling Near You

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ASK OUR HOLISTIC THERAPIST

Finding the right therapist is a challenge, especially when trying to manage mental health or major life changes at the same time. We’re here to answer any of your questions to get you on the right path to healing. Can’t find the answer to your question below? Call or message Charlotte Therapeutic Counseling and we’ll respond to your query as soon as possible.

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FREQUENTLY ASKED QUESTIONS

DO YOU ACCEPT INSURANCE?

Yes. Charlotte Therapeutic Counseling is in-network with the following insurance companies: 


  • UnitedHealthcare

  • UMR

  • Optum

  • Cigna

  • Aetna


Clients who wish to use their out-of-network benefits will receive an itemized superbill upon request. Copays or coinsurance will be charged 24 hours before each session.

HOW MUCH IS THERAPY OUT-OF-POCKET (WITHOUT INSURANCE)?

We strive to provide convenient and affordable counseling for clients in North and South Carolina.


Intake Session (First Session): $180

More Thorough Intake Session (1-1.5 Hours): $210

Subsequent Individual Sessions: $165

Family and Couple Sessions: $200

WHAT PAYMENT METHODS DO YOU ACCEPT?

We accept credit or debit only. Full session amount (for self-pay clients), copays and coinsurance will be charged 24 hours before the scheduled session via the automatic payment method set up upon completion of preliminary intake paperwork.

HOW WILL I KNOW IF YOU ARE THE RIGHT THERAPIST FOR ME?

In a successful or working therapy relationship, clients feel safe discussing topics or issues, even vulnerable ones. A good fit with a therapist is someone with whom you can imagine sharing a range of emotions–laughter, tears, anger–while also feeling that your interactions are guided by a sense of professionalism and intellect.

WHAT HAPPENS IN THERAPY?

Therapy is not always an easy process. You may talk about difficult topics or be asked to make behavioral changes that are challenging. The relationship between client and therapist should always feel respectful and caring. The hope is that clients should leave each session feeling that they have a new understanding of themselves or a situation. The topic may be difficult, however, the discussion will be respectful and compassionate.

IS THERAPY FOREVER?

The intensity and length of therapy sessions are client-driven. Ideally, therapy is a tool to navigate difficult times. Clients are encouraged to schedule based on how helpful they find sessions. It is not uncommon for clients to begin weekly therapy before gradually transitioning to monthly sessions and then to as-needed sessions.

HOW LONG DOES EACH THERAPY SESSION?

Your first session will be an intake assessment. This therapy session is the longest and most thorough at 50-60 minutes in length. You can request a more thorough intake session for 1-1.5 hours (increased service fee applies). Subsequent sessions are 45-50 minutes in length.

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